Privacy Policy
Last Updated: December 13, 2025
1. Introduction
This Privacy Policy explains how Mover Buddy International Relocation Pvt. Ltd. ("we", "our", "us") collects, uses, protects and shares your personal information when you use our website and relocation services.
2. Information We Collect
- Full name, phone number, email address
- Pickup & delivery address details
- Type of shifting — home, office, vehicle, storage etc.
- Device data, IP, browser type
- Tracking events related to your consignment
3. How We Use Your Information
- To process your relocation request
- To provide real-time tracking & updates
- To improve our logistics operations
- To send quotes, notifications & support messages
- To comply with legal requirements
4. Information Sharing
We may share limited information with:
- Delivery partners & logistic teams
- Insurance providers (if selected)
- Law enforcement (only when required by law)
5. Cookies & Tracking
We use cookies to improve website performance, track analytics, and personalize the user experience.
6. Data Security
We implement industry-standard security measures to protect your data from unauthorized access.
7. Data Retention
Your data is retained only as long as necessary to fulfill service obligations or legal requirements.
8. Your Rights
- Request access to your personal data
- Request correction or deletion
- Opt-out of promotional messages
9. Contact Us
If you have any questions about this Privacy Policy, contact us at:
Email: info@moverbuddy.in
Phone: +91-9911599925